Your privacy matters to us. This Privacy Policy explains how bj11 collects, uses, stores, and protects your personal information when you use our platform. Last updated: January 2026.
This Privacy Policy ("Policy") describes how bj11 ("we", "us", "our", "Platform") collects, uses, discloses, and safeguards your personal information when you access or use our website, mobile interface, and all associated services (collectively, the "Service"). By creating an account, providing personal information, or otherwise using the bj11 platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
We are committed to protecting your privacy and ensuring the security of your personal information. We implement industry-standard security measures, including 256-bit SSL encryption, firewalls, and secure data storage protocols, to protect your data from unauthorized access, disclosure, alteration, or destruction. This Privacy Policy applies to all users of the bj11 platform, including visitors, registered players, and anyone who interacts with our Service in any capacity.
If you do not agree with the terms of this Privacy Policy, you must immediately cease all use of the bj11 platform and refrain from providing any personal information. We reserve the right to modify, amend, or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. It is your responsibility to review this Privacy Policy periodically to remain informed of any updates. Continued use of the Service following any such changes constitutes your acceptance of the revised Privacy Policy.
At bj11, we employ bank-level security measures to protect your personal and financial information. All data transmitted between your device and our servers is encrypted using 256-bit SSL technology. We never sell your personal data to third parties for marketing purposes, and we strictly limit internal access to your information to authorized personnel only.
When you register for an account on bj11, we collect personal information that you voluntarily provide, including but not limited to:
When you access the bj11 platform, we automatically collect certain technical and usage information through cookies, web beacons, log files, and similar tracking technologies. This information includes:
We may receive personal information about you from third-party sources, including payment processors (bKash, Nagad, Rocket, and banking partners), identity verification service providers, fraud detection agencies, and analytics providers. This information is used to verify your identity, prevent fraudulent activity, comply with anti-money laundering regulations, and improve the quality of our Service.
bj11 uses the personal information we collect for the following purposes:
bj11 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including payment processing (bKash, Nagad, Rocket, banking partners), identity verification, fraud detection, customer support, data hosting and storage, analytics, marketing, and IT infrastructure management. These service providers have access to your personal information only to the extent necessary to perform their designated functions and are contractually obligated to maintain the confidentiality and security of your data.
We partner with leading game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver casino games, live dealer games, and virtual sports. These providers may collect limited data about your gameplay, including bet amounts, game outcomes, and session duration, for the purposes of game operation, fairness auditing, and compliance with gaming regulations.
We may disclose your personal information to government authorities, law enforcement agencies, regulatory bodies, and courts when required by law, court order, subpoena, or other legal process. We may also disclose information when we believe, in good faith, that disclosure is necessary to protect the rights, property, or safety of bj11, our users, or the public, or to detect, prevent, or address fraud, security breaches, or technical issues.
In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate restructuring involving bj11, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such transfer and provide you with the opportunity to delete your account if you do not wish your information to be transferred.
We may share your personal information with third parties for purposes not described in this Privacy Policy when we have obtained your explicit consent to do so. You have the right to withdraw your consent at any time by contacting our customer support team.
bj11 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain your account information, transaction history, and identity verification documents for a minimum of five (5) years following account closure to comply with anti-money laundering regulations, tax laws, and legal record-keeping requirements. After the retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention and disposal policies.
If you request deletion of your account, we will deactivate your account and remove your personal information from our active databases within thirty (30) days, except to the extent that we are required to retain certain records for legal, regulatory, or legitimate business purposes. Backup copies of your data stored on our servers may persist for an additional period before being permanently deleted during routine backup purge cycles.
bj11 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While we take reasonable precautions to protect your personal information, no method of data transmission or storage is completely secure. You acknowledge that the transmission of information over the internet carries inherent risks, and bj11 cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You have the following rights with respect to your personal information held by bj11:
You have the right to request access to the personal information we hold about you. Upon receiving a valid access request, we will provide you with a copy of your personal data in a commonly used electronic format within thirty (30) days.
You have the right to request correction of any inaccurate or incomplete personal information we hold about you. You can update most of your account information directly through your account settings or by contacting customer support.
You have the right to request deletion of your personal information, subject to certain legal exceptions. We may retain certain records for legal, regulatory, or legitimate business purposes even after you request deletion of your account.
You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or object to our processing activities.
You have the right to object to our processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in our emails.
You have the right to request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format, where technically feasible.
To exercise any of these rights, please contact our Data Protection Officer by emailing [email protected] with the subject line "Privacy Rights Request". We will respond to your request within thirty (30) days. You may be required to verify your identity before we process your request.
bj11 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content and advertisements. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences across sessions.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is stored on your device. Please note that disabling certain cookies may affect the functionality and performance of the bj11 platform.
The bj11 platform may contain links to third-party websites, services, or applications that are not owned or controlled by bj11. This Privacy Policy applies only to information collected by bj11. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.
The bj11 platform is intended for use by adults aged eighteen (18) years or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our records and terminate the associated account. If you believe that a minor has provided personal information to bj11, please contact us immediately at [email protected].
Your personal information may be transferred to, stored, and processed in countries outside of Bangladesh where our servers, service providers, and business partners are located. These countries may have data protection laws that differ from those in Bangladesh. By using the bj11 platform, you consent to the transfer of your personal information to such countries. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.
bj11 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. We will notify registered users of material changes by posting a notice on our website or by sending an email to the address associated with your account. The effective date of the most recent revision will be displayed at the top of this Privacy Policy. Your continued use of the bj11 platform following notification of any changes constitutes your acceptance of the updated Privacy Policy. We recommend that you review this Privacy Policy regularly to stay informed of how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer. We are committed to addressing your privacy concerns promptly and transparently.
Email: [email protected]
Live Chat: Available 24/7 through the bj11 website
Subject Line: Privacy Policy Inquiry or Data Protection Request
Response Time: We aim to respond to all privacy inquiries within five (5) business days
We implement multiple layers of security and privacy protection to keep your data safe at all times.
Every connection to bj11 is secured with 256-bit SSL encryption, the same standard used by major banks. Your personal and financial data is protected from interception during transmission.
We never sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively to provide and improve the bj11 gaming experience.
All personal information is stored on encrypted servers with restricted access. Only authorized personnel can access your data, and all access is logged and monitored.
Privacy protection is built into every feature of bj11. We collect only the minimum data necessary to operate our platform and comply with legal requirements.
Access, correct, or delete your personal information at any time. You have full control over your privacy settings and marketing preferences through your account dashboard.
bj11 undergoes regular third-party security audits to ensure compliance with international data protection standards. We continuously improve our privacy safeguards.
Contact our 24/7 support team if you have questions about how we handle your data. Ready to experience secure gaming? Log in to bj11 and enjoy peace of mind with every bet.